Swan - Notice history

As of 14h38, we are experiencing instability on the Swan API. We are investigating the root cause and will provide an update by 15h30.

As of 19:05 CET, we are experiencing a total outage of incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

We are currently investigating the issue and will provide the next update by 21:05 CET.

As of 17h07, we are experiencing an outage of SmartPIN services due to an issue at an upstream provider. Card PINs delivered by SMS may not be available for users. We will provide an update by 18h30.

As of 7h52, we are experiencing an issue with card management (Create PIN/get PIN/etc.). We are investigating the incident and will provide the next update before 9h30.

Since 9:00am today, we are currently experiencing an issue with Online Card payment. Our teams are actively working to resolve this. Thank you for your patience.

As of 18:51 CET, we are experiencing a total outage of outgoing and incoming SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.

Between 12:16 and 13:55 CET, we experienced a partial outage of incoming SEPA Instant Credit Transfers.

Starting from 02:59 CET, we experienced a failure in Instant SEPA Credit Transfers, resulting on all SCT Instant to be refused. We are currently investigating the issue and will provide updates accordingly

From 11:46am on 24th June 2026, we're experiencing system-wide outage outage on our API. We're investigating and will update by 1pm.