Swan
All Systems Operational

About This Site

This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io

Uptime over the past 90 days. View historical uptime.
SEPA payment
Operational
90 days ago
100.0 % uptime
Today
Card payment
Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Oauth Operational
90 days ago
100.0 % uptime
Today
Onboarding - Access to European Business Registries Operational
90 days ago
99.48 % uptime
Today
Web-banking Operational
90 days ago
100.0 % uptime
Today
Swan website
Operational
90 days ago
100.0 % uptime
Today
Text messages Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 2, 2023
LIVE - Swan web banking display issue
Resolved - This incident has been resolved.
Oct 2, 16:45 CEST
Identified - We are currently experiencing an issue with the front end of the Swan web banking platform. The issue has been identified and we are currently working on putting a fix in place.
Oct 2, 15:45 CEST
Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
LIVE - Card provider maintenance event
Completed - The scheduled maintenance has been completed.
Sep 28, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:01 CEST
Scheduled - During this maintenance, the enduser will not be able to display their physical card's PIN code during 10min.
Sep 26, 17:32 CEST
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
RELEASE: new version of Swan
Completed - The scheduled maintenance has been completed. The changes can be consulted here: https://docs.swan.io/help/changelog#21-september-2023
Sep 20, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 22:00 CEST
Update - Please note our release will be postponed by 1 day, now planned for 20 September 2023 at 22:00.
Sep 19, 18:04 CEST
Scheduled - A new version of Swan will be deployed. There is no maintenance downtime scheduled, but you may notice some perturbations on card payments at that time. Our API will not be affected.
Sep 18, 10:48 CEST
LIVE - temporarily blocking SMSs to certain countries
Resolved - The incident has been resolved. We have unblocked SMSs to Azerbaidjan, Pakistan, Morocco, Algeria, Nigeria, and Vietnam.
Sep 20, 15:37 CEST
Monitoring - We are temporarily blocking the following countries to mitigate an ongoing SMS attack: Azerbaidjan, Pakistan, Morocco, Algeria, Nigeria, and Vietnam.
Sep 19, 09:30 CEST
Sep 19, 2023
Sep 18, 2023

No incidents reported.

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