Investigating - When executing this query InternationalCreditTransferQuote for the 'EUR' currency, the output is an error. We are currently investigating the cause of the problem. Please be advised that the execution of this query is optional, by virtue of what is stated in our documentation here : https://docs.swan.io/topics/payments/credit-transfers/international/guide-quote
You can still send and receive international credit transfers.
Sep 10, 2024 - 16:08 CEST
This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io
SEPA payment
?
Operational
90 days ago
99.8
% uptime
Today
International credit transfers
Operational
90 days ago
99.98
% uptime
Today
Card payment
?
Operational
90 days ago
99.95
% uptime
Today
API
Operational
90 days ago
99.99
% uptime
Today
Dashboard
Operational
90 days ago
99.99
% uptime
Today
Oauth
Operational
90 days ago
100.0
% uptime
Today
Onboarding - Access to European Business Registries
Operational
90 days ago
100.0
% uptime
Today
Web-banking
Operational
90 days ago
100.0
% uptime
Today
Swan website
?
Operational
90 days ago
99.95
% uptime
Today
Text messages
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 10, 09:47 CEST
Investigating -
Since 16/08 11:19AM CET, we have been experiencing technical problems with the initiateInternationalCreditTransfer API mutation, causing occasional problems on outgoing transfers executed with the currency GBP. We are investigating the problem and will keep you informed shortly.
Aug 16, 11:19 CEST
Resolved -
We experienced an issue with QES (Qualified Electronic Signature) identifications from 13:37 - 13:53 CEST. This resulted in an elevated error rate and some end user identifications may have been disrupted. The service has been fully restored.
Sep 9, 14:03 CEST
Completed -
The scheduled maintenance has been completed.
Sep 8, 05:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 01:45 CEST
Scheduled -
We have a scheduled maintenance on Sunday 8th September from 01:45-05:30 AM. During this timeframe International credit transfers out will be processed with a delay.
Sep 6, 16:51 CEST
Completed -
The scheduled maintenance has been completed.
Sep 7, 11:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 09:45 CEST
Scheduled -
We have a scheduled maintenance on Saturday 7th September from 9:45-11:00 AM. During this timeframe International credit transfers out will be processed with a delay.
Sep 6, 16:45 CEST
Resolved -
The incident has been resolved, and a fix has been implemented. No card authorizations have been wrongly rejected. In case a card authorization has been rejected by partner control, a second rejection might have been incorrectly displayed on the customers bank statement.
The issue lasted from 05.09 4:26 PM to 06.09 10:05 PM.
Sep 6, 08:45 CEST
Investigating -
Since 4:32 PM, we've been experiencing an issue where some card authorizations are refused. We are investigating this and will provide updates accordingly.
Sep 5, 16:43 CEST
Resolved -
From 09/02 02:26:41 AM to 09/02 05:07:03 AM we experienced a technical issue which made us unavailable to receive instant credit transfers. We have reached out to impacted partners. The incident has been resolved.
Sep 2, 02:30 CEST
Resolved -
The incident has been resolved, and a fix has been implemented. The issue lasted between 10:09 AM and 3:17 PM.
Aug 30, 15:20 CEST
Investigating -
Since 10:09 AM, we're experiencing an issue with no-code onboarding and web banking. Special characters are temporarily not supported, causing errors when users try to proceed or submit their input. Please avoid using special characters for now. We're investigating and will provide updates.
Aug 30, 14:23 CEST