Monitoring - A fix has been implemented and we are monitoring the results.
Dec 05, 2024 - 11:54 CET
Identified - Starting from 08:16pm CET on December 2nd, we experienced a failure in the processing of SDD INs, resulting in a delay in the rolling reserve release time and an incorrect status. We have identified the issue and we will provide updates accordingly on how to mitigate the effects.
Dec 03, 2024 - 12:29 CET
This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io
SEPA payment
?
Partial Outage
90 days ago
99.06
% uptime
Today
International credit transfers
Operational
90 days ago
99.99
% uptime
Today
Card payment
?
Operational
90 days ago
99.97
% uptime
Today
API
Operational
90 days ago
99.99
% uptime
Today
Dashboard
Operational
90 days ago
99.98
% uptime
Today
Oauth
Operational
90 days ago
99.99
% uptime
Today
Onboarding - Access to European Business Registries
Operational
90 days ago
99.25
% uptime
Today
Web-banking
Operational
90 days ago
99.98
% uptime
Today
Swan website
?
Operational
90 days ago
100.0
% uptime
Today
Text messages
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Dec 3, 07:33 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 2, 20:58 CET
Identified -
The issue has been identified and a fix is being implemented.
Dec 2, 20:55 CET
Investigating -
Starting from 08:16pm CET, we experienced a failure in Card Payments, resulting on some/all Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly.
Dec 2, 20:38 CET