Identified - Starting from January 17th at 14:15 CET, we have been experiencing issues with outgoing International Credit Transfers (ICT). Any outgoing international credit transfer cannot be processed and will be returned.
Jan 21, 2025 - 10:47 CET
This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please raise a ticket through the support portal on the Swan Dashboard: https://partner-support.swan.io/hc/en-gb/requests/new
SEPA payment
?
Operational
90 days ago
98.84
% uptime
Today
International credit transfers
Major Outage
90 days ago
97.22
% uptime
Today
Card payment
?
Operational
90 days ago
99.99
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Oauth
Operational
90 days ago
100.0
% uptime
Today
Onboarding - Access to European Business Registries
Operational
90 days ago
100.0
% uptime
Today
Web-banking
Operational
90 days ago
100.0
% uptime
Today
Swan website
?
Operational
90 days ago
100.0
% uptime
Today
Text messages
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 13, 10:45 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 13, 10:34 CET
Investigating -
Starting from 10:05am CET, we experienced a failure in Card Payments, resulting on some/all Card Transactions to be refused, and Card Management resulting on the failure of Card Creation, Activation, View Card Informations. We are currently investigating the issue and will provide updates accordingly.
Jan 13, 10:26 CET