Identified - We are experiencing some latencies regarding onboarding companies API, We've identified the issue coming from one of our partners and we are currently working on a hotfix that will be deployed soon
Mar 10, 2023 - 15:24 CET
This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io
SEPA payment
?
Operational
90 days ago
99.93
% uptime
Today
Card payment
?
Operational
90 days ago
99.93
% uptime
Today
API
Degraded Performance
90 days ago
99.99
% uptime
Today
Dashboard
Degraded Performance
90 days ago
99.99
% uptime
Today
Oauth
Degraded Performance
90 days ago
99.91
% uptime
Today
Onboarding
Degraded Performance
90 days ago
100.0
% uptime
Today
Web-banking
Operational
90 days ago
100.0
% uptime
Today
Swan website
?
Operational
90 days ago
99.97
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
A new version of Swan will be deployed.
There is no maintenance downtime scheduled, but you may notice some slowness at that time. Posted on
Mar 21, 2023 - 12:20 CET
Resolved -
This incident has been resolved.
Mar 21, 09:37 CET
Monitoring -
A fix has been implemented since 0:00AM GMT+2 and our card provider are monitoring the results.
Mar 17, 13:58 CET
Identified -
Carholders will get this following message when they want to display their PIN code : "Your PIN is not available. Please try again later". Our card provider is working on resolving this issue.
Mar 16, 17:23 CET
Resolved -
This incident has been resolved.
Mar 16, 11:15 CET
Identified -
We are experiencing some time lags when our APIs are called. We are aware of this and are actively working to bring it back to normal workflow
Mar 16, 07:00 CET
Resolved -
This incident has been resolved.
Mar 15, 13:52 CET
Monitoring -
We are continuing to monitor for any further issues.
Mar 15, 10:46 CET
Identified -
We are experiencing SMS delivery delays when sending messages to Orange network in France. Our partner is currently working on a fix to resolve the issue
Mar 15, 09:31 CET
Completed -
The scheduled maintenance has been completed.
Mar 13, 18:15 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 14:00 CET
Scheduled -
We will release an internal tool. We might experience some delays in the processing of Incoming SEPA Credit transfers (SCT-IN)
Mar 8, 16:06 CET