Swan
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 05, 2024 - 11:54 CET
Identified - Starting from 08:16pm CET on December 2nd, we experienced a failure in the processing of SDD INs, resulting in a delay in the rolling reserve release time and an incorrect status.
We have identified the issue and we will provide updates accordingly on how to mitigate the effects.

Dec 03, 2024 - 12:29 CET

About This Site

This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io

SEPA payment ? Partial Outage
90 days ago
99.06 % uptime
Today
International credit transfers Operational
90 days ago
99.99 % uptime
Today
Card payment ? Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Oauth Operational
90 days ago
99.99 % uptime
Today
Onboarding - Access to European Business Registries Operational
90 days ago
99.25 % uptime
Today
Web-banking Operational
90 days ago
99.98 % uptime
Today
Swan website ? Operational
90 days ago
100.0 % uptime
Today
Text messages Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

Unresolved incident: LIVE/PROD - Failure in processing SDD-INs.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - This incident has been resolved.
Dec 3, 07:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 20:58 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 2, 20:55 CET
Investigating - Starting from 08:16pm CET, we experienced a failure in Card Payments, resulting on some/all Card Transactions to be refused.
We are currently investigating the issue and will provide updates accordingly.

Dec 2, 20:38 CET
Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.