Swan - LIVE - SEPA Instant Credit Transfers – Incident details

All systems operational

LIVE - SEPA Instant Credit Transfers

Resolved
Major outage
Started 2 days agoLasted about 2 hours

Affected

Credit Transfers and Direct Debits

Major outage from 11:14 AM to 12:04 PM, Operational from 12:04 PM to 1:06 PM

SEPA Instant Credit Transfers

Major outage from 11:14 AM to 12:04 PM, Operational from 12:04 PM to 1:06 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The incident appears to been resolved--we are currently monitoring the result.

  • Identified
    UTC
    Identified

    Update: Outgoing International Credit Transfers are currently experiencing delays in execution.

  • Investigating
    UTC
    Investigating

    As of 11:53 CET (12:53 CEST), we are experiencing a total outage of outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer. We are currently investigating the issue and will provide the next update by 12:30 CET.