Swan - LIVE - Card payments are temporarily unavailable. – Incident details

All systems operational

LIVE - Card payments are temporarily unavailable.

Resolved
Partial outage 20 %
Started about 21 hours agoLasted 40 minutes

Affected

Cards

Partial outage from 6:04 PM to 6:44 PM

Card payments

Partial outage from 6:04 PM to 6:44 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Starting from 19:04 to 19:43 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. The issues appear to be related to an outage at a provider.