Swan - LIVE - SEPA Credit Transfers OUT – Incident details

SEPA Direct Debits under maintenance

LIVE - SEPA Credit Transfers OUT

Resolved
Partial outage
Started 3 days agoLasted 3 days

Affected

Transfers and Direct Debits

Partial outage from 3:03 PM to 3:08 PM, Operational from 3:08 PM to 8:36 AM

SEPA Credit Transfers

Partial outage from 3:03 PM to 3:08 PM, Operational from 3:08 PM to 8:36 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    As a result of this brief outage, some user balances may be inconsistent. We are working on a fix to correct these and return them to their accurate state.

  • Monitoring
    Monitoring

    Activity appears to be back to normal levels. We are continuing to monitor.

  • Investigating
    Investigating

    We are observing a spike in failures in the authorization and initiation of outgoing SCTs. We are investigating and will provide an update before 17h.