Swan - LIVE/PROD - Card creation currently unavailable – Incident details

SEPA Instant Credit Transfers experiencing partial outage

LIVE/PROD - Card creation currently unavailable

Resolved
Partial outage
Started 10 months agoLasted 1 day

Affected

Cards

Partial outage from 2:16 PM to 2:59 PM, Operational from 2:59 PM to 2:42 PM

Virtual & Physical Card Management

Partial outage from 2:16 PM to 2:59 PM, Operational from 2:59 PM to 2:42 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved at 15:42 CET.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    Starting from 14:29 CET, we have been experiencing failures with the creation of cards.
    We are currently investigating the issue and will provide updates accordingly.