Swan
All Systems Operational

About This Site

This is Swan’s status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
If you are experiencing an issue that is not reflected on this page, please let us know support@swan.io

Uptime over the past 90 days. View historical uptime.
SEPA payment ? Operational
90 days ago
99.94 % uptime
Today
International credit transfers Operational
90 days ago
99.99 % uptime
Today
Card payment ? Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Oauth Operational
90 days ago
99.99 % uptime
Today
Onboarding - Access to European Business Registries Operational
90 days ago
99.25 % uptime
Today
Web-banking Operational
90 days ago
99.98 % uptime
Today
Swan website ? Operational
90 days ago
100.0 % uptime
Today
Text messages Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
LIVE/PROD - Scheduled Maintenance on SEPA Instant Credit Transactions
Completed - The scheduled maintenance has been completed.
Nov 17, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 04:30 CET
Scheduled - During the maintenance period, all incoming and outgoing instant credit transfers will be unavailable and automatically rejected.
For outgoing instant credit transfers, if the fallback method is activated, outgoing payments will be processed as regular SCTs and not as instant SCTs.
Nov 12, 13:50 CET
LIVE/PROD - Card provider maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 CET
Scheduled - During the maintenance period, operations related to the PIN code (such as addCard, printPhysicalCard, viewPhysicalCardPin) may experience temporary downtime.
Nov 12, 14:31 CET
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
LIVE/PROD - Scheduled Maintenance on the SEPA Flow
Completed - The scheduled maintenance has been completed.
Nov 13, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:30 CET
Scheduled - There is a scheduled maintenance on our SEPA flow between 9:30AM CET and 15:00PM CET.
No impacts on incoming and outgoing SCT Standard and Instant transactions. No impact on outgoing SDDs.
If incoming SDDs (SDD-INs) are executed during this period, an extra day will be added in the settlement date and rolling reserve release date - so booking date will be D+2 instead of D+1. SDD-INs executed after this period will not be impacted.
Nov 7, 12:35 CET
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
LIVE/PROD - Scheduled Maintenance on SEPA Instant Credit Transactions
Completed - The scheduled maintenance has been completed.
Nov 10, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:00 CET
Scheduled - During the maintenance period, all incoming and outgoing instant credit transfers will be unavailable and automatically rejected.
No incoming and outgoing instant payments will be processed during the intervention. Payments sent during this period will be rejected.
For outgoing instant credit transfers, if the fallback method is activated, outgoing payments will be processed as regular SCTs and not as instant SCTs.
Nov 7, 10:40 CET
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
LIVE/PROD - Failure on EUR to EUR International Credit Transfer OUT
Resolved - This incident has been resolved.
Nov 6, 17:34 CET
Investigating - Starting from the 29th 10:02 PM CET, we experienced a failure on EUR to EUR international credit transfers out. We are currently investigating the issue and will provide updates accordingly.
Oct 30, 10:42 CET
PROD-LIVE : outage of our API
Resolved - This incident has been resolved.
Nov 6, 10:21 CET
Identified - Starting 10.05AM (CET), we identified an outage of our API that impacted actions performed via API. Our investigation is in progress.
Nov 6, 10:06 CET
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