LIVE/PROD - Card payments are temporarily unavailable.

Incident Report for Swan

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2025 - 17:23 CEST

Investigating

Starting from 16:30 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused.
We are currently investigating the issue and will provide updates accordingly.

Posted Apr 01, 2025 - 17:12 CEST

This incident affects: Card payment.