Swan - LIVE - Qualified Electronic Signature – Incident details

All systems operational

LIVE - Qualified Electronic Signature

Resolved
Partial outage
Started 5 months agoLasted 18 minutes

Affected

User Acquisition

Partial outage from 9:55 AM to 10:14 AM

Onboarding

Partial outage from 9:55 AM to 10:14 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue appears to be resolved. We are monitoring to confirm.

  • Investigating
    UTC
    Investigating

    From 11h53, QES identification is impacted due to an incident at an upstream provider. Users who require a QES identification step may be unable to proceed. Other identification flows are unaffected.