Swan - LIVE - SEPA Instant Credit Transfers – Incident details

All systems operational

LIVE - SEPA Instant Credit Transfers

Resolved
Partial outage 30 %
Started 2 months agoLasted about 6 hours

Affected

Credit Transfers and Direct Debits

Partial outage from 7:15 AM to 9:22 AM, Operational from 11:00 AM to 1:26 PM

SEPA Instant Credit Transfers

Partial outage from 7:15 AM to 9:22 AM, Operational from 11:00 AM to 1:26 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The provider has reported that the issue is resolved. We will monitor for a short time to confirm.

  • Identified
    Identified

    The issue is ongoing, but our provider has confirmed that they are actively working on a fix. We will provide the next update before 11h30.

  • Monitoring
    Monitoring

    The situation appears to be stabilizing at this time, but we will continue to monitor.

  • Investigating
    Investigating

    As of 08h15 CET, we are experiencing a partial outage of both incoming and outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.


    We are currently investigating the issue and will provide the next update by 10h00