Swan - LIVE - Card payments are temporarily unavailable. – Incident details

All systems operational

LIVE - Card payments are temporarily unavailable.

Resolved
Major outage
Started 8 months agoLasted 2 hours 2 minutes

Affected

Cards

Operational from 11:37 PM to 1:40 AM

Card payments

Operational from 11:37 PM to 1:40 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Starting from 00:20 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. We are currently investigating this incident.