Swan - LIVE incident - Card payments – Incident details

LIVE incident - Card payments

Resolved
Degraded performance
Started 5 months agoLasted about 1 hour

Affected

Cards

Degraded performance from 9:29 AM to 10:51 AM

Card payments

Degraded performance from 9:29 AM to 10:51 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing some failures in Card Payments when initiating 3DS resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly.