Swan - Status

Monitoring
January 28, 2026 at 6:04 PM
Monitoring
January 28, 2026 at 6:04 PM
Starting from 19:04 to 19:43 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. The issues appear to be related to an outage at a provider.

Monitoring
January 28, 2026 at 6:24 PM
Monitoring
January 28, 2026 at 6:24 PM
The issues appear to be related to an outage at a provider. Failed consents have dropped. We are continuing to monitor the situation.
Investigating
January 28, 2026 at 5:14 PM
Investigating
January 28, 2026 at 5:14 PM
As of 15h44, we are experiencing a technical issue that is impacting One Time Passcodes (OTP) and 3DS verification. Verification actions may fail when a user attempts them. We are working on a fix and will provide and update by 19h

2 maintenance periods are scheduled

Recent notices