Swan - LIVE - SMS – Incident details

Credit Transfers and Direct Debits experiencing partial outage

LIVE - SMS

Investigating
Partial outage
Started 12 minutes ago

Affected

Account Management

Partial outage from 7:39 AM to 12:00 AM

User Notification (SMS & Email)

Partial outage from 7:39 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    From 9h35, we are experiencing an issue with SMS delivery due to an outage at an upstream provider. End users may not receive requested SMS for actions such as logging into web banking and validating sensitive actions. We will continue to update as the incident develops.