Swan - LIVE - Swan Dashboard – Incident details

Experiencing partially degraded performance

LIVE - Swan Dashboard

Identified
Degraded performance
Started 3 minutes ago

Affected

Data Availability

Degraded performance from 4:56 PM to 12:00 AM

API

Degraded performance from 4:56 PM to 12:00 AM

Dashboard

Degraded performance from 4:56 PM to 12:00 AM

Updates
  • Identified
    Identified

    Starting 17:45 on Jan 30, we are experiencing a technical issue that is causing degraded performance on our API. Partners are unable to access the Supporting Documents tab for SDD transactions in the Swan Dashboard. This outage will last through the weekend and into early next week. 

    We will provide more specific timing on resolution early Monday morning (Feb 2).