Swan - LIVE/PROD - Identity verification flow impacted – Incident details

API experiencing degraded performance

LIVE/PROD - Identity verification flow impacted

Resolved
Operational
Started about 22 hours agoLasted less than a minute

Affected

User acquisition

Operational from 12:27 PM to 12:27 PM

Identification

Operational from 12:27 PM to 12:27 PM

Updates
  • Resolved
    Resolved

    Starting from 14:27 to 14:46 CET, the Expert/PVID Identification flow was impacted by a technical issue.
    A fix was deployed and the situation is back to normal.