Swan - LIVE - Delay in transaction display and sending related webhooks – Incident details

All systems operational

LIVE - Delay in transaction display and sending related webhooks

Resolved
Degraded performance
Started 2 months agoLasted about 1 hour

Affected

Data availability

Operational from 5:36 PM to 5:36 PM, Degraded performance from 5:36 PM to 6:29 PM

API

Operational from 5:36 PM to 5:36 PM, Degraded performance from 5:36 PM to 6:29 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Starting from 5:25PM CET, some transactions have been executed but are displayed with a delay. Consequently, the webhooks related to these transactions will also face some delays. We are currently investigating the issue and will provide updates accordingly.