Swan - LIVE - Qualified Electronic Signature – Incident details
All systems operational
LIVE - Qualified Electronic Signature
Resolved
Partial outage
Started 21 days agoLasted about 1 hour
Affected
User Acquisition
Partial outage from 7:23 AM to 8:42 AM
Onboarding
Partial outage from 7:23 AM to 8:42 AM
Updates
Resolved
Resolved
As of 10h42, our provider has confirmed that the incident has been resolved.
Investigating
Investigating
From 9h23, QES identification is impacted due to an incident at an upstream provider. Users who require a QES identification step may be unable to proceed. Other identification flows are unaffected. We will provide an update by 11h.
