Swan - LIVE - Card Payments – Incident details

All systems operational

LIVE - Card Payments

Resolved
Partial outage 40 %
Started about 5 hours agoLasted about 2 hours

Affected

Cards

Partial outage from 8:44 PM to 10:34 PM

Card payments

Partial outage from 8:44 PM to 10:34 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Starting from 22:44 CEST, we are experiencing a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating.