Swan - LIVE - Card Payments – Incident details

All systems operational

LIVE - Card Payments

Resolved
Partial outage
Started 2 days agoLasted about 1 hour

Affected

Cards

Partial outage from 9:22 AM to 9:35 AM, Operational from 9:35 AM to 10:12 AM

Card payments

Partial outage from 9:22 AM to 9:35 AM, Operational from 9:35 AM to 10:12 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    This instability appeared to resolve at 12h30, and primarily impacted card authorizations. We are monitoring to ensure the issue is entirely resolved.

  • Investigating
    Investigating

    Starting from 11h20, we are experiencing instability across all Payments. We are currently investigating the issue and will provide the next update by 12h