Swan - LIVE - SEPA Instant Credit Transfers – Incident details

All systems operational

LIVE - SEPA Instant Credit Transfers

Resolved
Major outage
Started 6 months agoLasted about 3 hours

Affected

Credit Transfers and Direct Debits

Major outage from 4:02 PM to 6:50 PM

SEPA Instant Credit Transfers

Major outage from 4:02 PM to 6:50 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Our provider has confirmed that the issue is still ongoing.

  • Investigating
    UTC
    Investigating

    As of 17h00 CET, we are experiencing a total outage of incoming & outgoing SEPA Instant Credit Transfers. For payments where the fallback option is enabled, they will be processed as a standard SEPA transfer.


    We are currently investigating the issue and will provide the next update by 18h30.