Swan - LIVE - Card Payments – Incident details

All systems operational

LIVE - Card Payments

Resolved
Major outage
Started 6 months agoLasted about 2 hours

Affected

Cards

Operational from 3:12 PM to 5:37 PM

Card payments

Operational from 3:12 PM to 5:37 PM

Updates
  • Update
    UTC
    Update

    This incident was resolved on March 6th

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    From 16h12 to 16h21, we experienced some failures in Card Authorization. The issue appears to have been resolved and we are currently investigating the root cause.