Swan - LIVE - Holiday Timing Impacts – Maintenance details

Identity Access Management (IAM) & Strong Customer Authentication (SCA) experiencing partial outage

LIVE - Holiday Timing Impacts

Completed
Scheduled for December 24, 2025 at 8:00 AM – December 29, 2025 at 8:00 AM

Affects

Credit Transfers and Direct Debits

Under maintenance from 8:00 AM to 8:00 AM

SEPA Credit Transfers

Under maintenance from 8:00 AM to 8:00 AM

Received SEPA Direct Debits

Under maintenance from 8:00 AM to 8:00 AM

Updates
  • Completed
    December 29, 2025 at 8:00 AM
    Completed
    December 29, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    December 24, 2025 at 8:00 AM
    In progress
    December 24, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    December 24, 2025 at 8:00 AM
    Planned
    December 24, 2025 at 8:00 AM

    Payment processing will be delayed from 24 Dec to 26 Dec, due to bank closures during the holiday period. Standard Credit Transfers & Direct Debits created during these dates will be executed on 29 Dec. All transactions will process automatically once banking operations resume. No impact is expected for internal transfers, Instant Credit Transfers or International Credit Transfers.