Swan - LIVE - Failure in Cards Management – Incident details

All systems operational

LIVE - Failure in Cards Management

Resolved
Partial outage
Started about 1 year ago

Affected

Cards

Operational from 6:30 AM to 6:30 AM

Virtual & Physical Card Management

Operational from 6:30 AM to 6:30 AM

Updates
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved

    From 23:07 CET on 7 Oct to 8:30 CET on 8 Oct 2025, PIN operations were impacted by a technical issue.
    Operations have since resumed. We are currently investigating the cause and will provide updates accordingly.