Swan - LIVE - Reset Passcode and Edit Phone Number flows impacted – Incident details

Card payments experiencing partial outage

LIVE - Reset Passcode and Edit Phone Number flows impacted

Resolved
Partial outage
Started 5 months agoLasted about 4 hours

Affected

Account Management

Partial outage from 1:47 PM to 5:33 PM

Identity Access Management (IAM) & Strong Customer Authentication (SCA)

Partial outage from 1:47 PM to 5:33 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We're experiencing degraded performance on some Reset Passcode flow & some Edit Phone Number flow.
    We are currently looking into the issue and will make sure to provide updates.