Swan - LIVE - Partial failure on SEPA Credit Transfers Out & Consents – Incident details

All systems operational

LIVE - Partial failure on SEPA Credit Transfers Out & Consents

Resolved
Partial outage 30 %
Started about 1 month agoLasted 27 minutes

Affected

Transfers and Direct Debits

Partial outage from 8:18 AM to 8:45 AM

SEPA Credit Transfers

Partial outage from 8:18 AM to 8:45 AM

Instant SEPA Credit Transfers

Partial outage from 8:18 AM to 8:45 AM

International Credit Transfers

Partial outage from 8:18 AM to 8:45 AM

Authentication

Partial outage from 8:18 AM to 8:45 AM

Identity Access Management (IAM) & Strong Customer Authentication (SCA)

Partial outage from 8:18 AM to 8:45 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Starting from 09:46 AM and until 10:08 AM we experienced a partial failure that impacted Outgoing SEPA Credit Transfers (Instant & Regular), International Credit Transfers, beneficiaries and Consents.
    A fix has been implemented and we're monitoring the situation.