LIVE/PROD - Card payments are temporarily unavailable. - Incident details - Swan

Resolved

Partial outage

Started 25 days agoLasted 10 days

Affected

Cards

Card payments

Updates

Resolved
April 11, 2025 at 12:32 PM
Resolved
April 11, 2025 at 12:32 PM
This incident has been resolved.
Monitoring
April 01, 2025 at 2:36 PM
Monitoring
April 01, 2025 at 2:36 PM
We implemented a fix and are currently monitoring the result.
Investigating
April 01, 2025 at 2:26 PM
Investigating
April 01, 2025 at 2:26 PM
Starting from 16:26 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused.
We are currently investigating the issue and will provide updates accordingly.

Swan - LIVE/PROD - Card payments are temporarily unavailable. – Incident details