LIVE/PROD - Card payments are temporarily unavailable - Incident details - Swan

Affected

Cards

Card payments

ResolvedMarch 28, 2025 at 7:12 PMUTC
The incident has been resolved. All systems are now operating normally.
UpdateMarch 28, 2025 at 5:42 PMUTC
We are continuing to investigate this issue.
InvestigatingMarch 28, 2025 at 5:21 PMUTC
Starting from 18:21 CET, we experienced a failure in Card Payments, resulting in some Card Transactions being refused.
We are currently investigating the issue and will provide updates accordingly.

Swan - LIVE/PROD - Card payments are temporarily unavailable – Incident details