Swan - LIVE/PROD - Onboardings and Capital Deposits creations are temporarily unavailable when accountLanguage is specified – Incident details

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LIVE/PROD - Onboardings and Capital Deposits creations are temporarily unavailable when accountLanguage is specified

ResolvedPartial outage28 minutes

Affected

Data Availability

Partial outage from 10:43 AM to 10:46 AM, Operational from 10:46 AM to 11:11 AM

API

Partial outage from 10:43 AM to 10:46 AM, Operational from 10:46 AM to 11:11 AM

  • ResolvedUTC

    This incident has been resolved. The issue lasted from 10:20 AM to 11:43 AM CET.

  • MonitoringUTC

    A fix has been implemented, and we are monitoring the results.

  • InvestigatingUTC

    Starting from 11:26 CET we have been experiencing issues with the creation of onboardings and capital deposits when accountLanguage is specified.
    We are currently investigating the issue and will provide updates accordingly.