Swan - LIVE/PROD - Onboardings and Capital Deposits creations are temporarily unavailable when accountLanguage is specified – Incident details

All systems operational

LIVE/PROD - Onboardings and Capital Deposits creations are temporarily unavailable when accountLanguage is specified

Resolved
Partial outage
Started 3 months agoLasted 28 minutes

Affected

Data availability

Partial outage from 10:43 AM to 10:46 AM, Operational from 10:46 AM to 11:11 AM

API

Partial outage from 10:43 AM to 10:46 AM, Operational from 10:46 AM to 11:11 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. The issue lasted from 10:20 AM to 11:43 AM CET.

  • Monitoring
    Monitoring

    A fix has been implemented, and we are monitoring the results.

  • Investigating
    Investigating

    Starting from 11:26 CET we have been experiencing issues with the creation of onboardings and capital deposits when accountLanguage is specified.
    We are currently investigating the issue and will provide updates accordingly.