Swan - Account statement generation delayed – Incident details

All systems operational

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Account statement generation delayed

ResolvedDegraded performance124 hours 3 minutes

Affected

Data Availability

Operational from 9:38 AM to 1:42 PM

API

Operational from 9:38 AM to 1:42 PM

  • ResolvedUTC

    All account statements were generated before 6.30 AM of the 06/02/2025. The incident is now resolved and closed.

  • MonitoringUTC

    The incident prevented us from correctly generating account statements until this morning. Our tech team has deployed a fix, and we are monitoring the results.

  • InvestigatingUTC

    An incident prevented us from correctly generating account statements this morning. The generation is postponed until Monday (03/02).